At NIE Number Express, we are dedicated to providing a seamless experience in obtaining your Spanish NIE number. As part of our commitment to your satisfaction, we offer a money-back guarantee under the following terms:

1. Application Rejection or New Requirements: In the event that your NIE number application is rejected by the government or if new requirements are imposed, you have the option to choose between a refund or making necessary adjustments to meet the updated criteria.

2. Document Submission Condition: To qualify for a refund, you must provide all required documents in the specified format we request at the beginning of the procedure to match the Spanish norms and laws, and ensure they are complete. Failure to provide complete and accurate documentation may result in the denial of your refund request.

3. Cancellation While Application is Pending: If you choose to cancel your application for personal reasons while it is already pending, no money-back guarantee will be provided. However, an administration fee will be deducted from the total refund amount to cover the costs incurred for the initial processing. Please note that after a period of 3 months from the date of payment, no refunds will be issued under any circumstances. This policy ensures that resources and efforts dedicated to the processing of your NIE number application are fairly compensated. We appreciate your understanding and commitment to our services, and encourage you to contact our customer support team if you have any questions about our refund policies.

Thank you for choosing NIE Number Express for your NIE number needs.