At NIE Number Express, we are dedicated to providing a seamless experience in obtaining your Spanish NIE number. As part of our commitment to your satisfaction, we offer a money-back guarantee under the following terms:

1. Application Rejection or New Requirements: In the event that your NIE number application is rejected by the government or if new requirements are imposed, you have the option to choose between a refund or making necessary adjustments to meet the updated criteria.

2. Document Submission Condition: To qualify for a refund, you must:

• Provide all required documents in the correct format and within the timeframe specified.

• Follow all guidance provided by NIE Number Express.

 Please note: If the process cannot be completed due to missing, incorrect, or incomplete documentation, or if you are not eligible to apply under Spanish immigration rules (e.g., lack of a work permit for “work” reasons), this does not entitle you to a refund, as the service has been delivered in full.

3. Cancellation While Application is Pending: If you decide to cancel your application for personal reasons after payment and after the preparation of documents has begun, the following applies:

• A partial refund will be issued, minus an administrative fee to cover the time and resources already invested.

• If cancellation is requested after 3 months from the payment date, no refund will be granted under any circumstances.

Thank you for choosing NIE Number Express for your NIE number needs.